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WAN Design and Administration (back to top) ISS has provided clients with premier WAN design services for several years. Our Cisco certified staff can ensure that your data traffic is moving efficiently and secure from unwanted data loss. We can monitor your wide area network in real time and be alerted to any possible threat to your network's uptime. Our relationships with third-party vendors such as Verizon, AT&T and others can provide you with a single point of contact when dealing with a WAN upgrade or new implementation. In assessing your current technology, ISS can also analyze your business processes and align them with your future technology needs. ISS has provided businesses with complete disaster recovery plans so that in the event of a major outage or natural disaster, they can be up and running immediately and automatically. Firewalls, VPNs and Remote Access Systems (back to top) Access to your data from outside the office is critical to everyone's business. ISS can implement a solution that will allow your employees access to that critical data - anytime, anywhere. We ensure that the data is encrypted and secure from unwanted intruders. Our security experts can design a system that is free from viruses and will quickly eliminate any potential breach of security. With the emergence of "virtual offices", companies are finding that providing remote employees access to the network is not only a requirement, but a necessity. ISS can eliminate the need for concern by implementing a Virtual Private Network. Without the cost of dedicated, point to point data lines, employees utilize the Internet for communicating with their main office via a highly encrypted data pipeline. LAN Design and Administration (back to top) As the backbone to all your data needs, ISS' team of network engineers can provide your business with top of the line technology that can increase productivity ten-fold. Using state of the art technologies, ISS can analyze your current LAN infrastructure and recommend changes that will greatly affect overall reliability and ease of management. Our staff will ensure that your local data is safe from disaster and unwanted access. We can provide certified Cisco engineers that can recommend high-end configuration advice. We can monitor your local area network from our Operations Center and resolve most network issues before your network sees any downtime. Client/Server Systems Administration (back to top) When partnering with ISS, your support needs are instantly addressed by our certified, expert staff. ISS will handle all your desk-side support needs while on call 24x7, 365 days a year. ISS has also been quite successful acting as a liaison for our clients with other third party vendors. Acting as your IT staff, ISS can relieve the day-to-day headaches. Our support staff consists of Microsoft Certified Professionals, Certified Novell Administrators, and several Linux masters. We take pride in being able to provide any expertise your business requires. Email and Groupware Systems (back to top) Email has become the number one communication tool for today's businesses. ISS realizes the critical function email communication plays. We have certified staff that can fully implement any size groupware system, from 5 to 5,000 users. We can also link up your satellite offices and any remote employees to a consistent communication server farm, keeping everybody up to date in real time. With all your employees using a scheduling and knowledge base tool, you'll see an increase in productivity. Also, as a standard, ISS ensures your email system is free from virus attacks and infection. Phone, Computer Telephony and Voicemail Systems (back to top) The most advanced phone system available today. Future-proof architecture for tomorrow. TeleVantage is a feature-rich, software-based phone system that combines the power of your desktop computer with the most advanced communications technology available today. The trend toward standards-based communications and the convergence of voice and data are revolutionizing the telecommunications industry. The open, standards-based architecture of TeleVantage provides significant advantages over proprietary phone systems. Because TeleVantage is software-based, ISS will assist you as you upgrade your hardware infrastructure and adopt new configurations such as VoIP without incurring major expenses. With ISS and TeleVantage, installing new features is seamless and a simple software upgrade. The open standards supported by TeleVantage, combined with the vast network experience of ISS, makes integrating third-party business application software such as contact managers and CRM applications easy. TeleVantage runs on Windows and resides on your LAN, just like any server. ISS' Microsoft Certified Professionals will assure the seamless transition, moving your business from an outdated proprietary phone system to the future-proof architecture of TeleVantage's open standards software based telecommunications platform. TeleVantage includes a robust software-PBX, comprehensive messaging capabilities, professional auto attendants, and much more in a turnkey system.
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